Welcome to our website development services. This Returns & Refund Policy outlines the terms and conditions for clients who wish to establish a website with our company, specifically catering to inflatable rental and party event rental businesses. Please read this policy carefully before engaging our services.
1. Returns Policy
1.1 As a provider of website development services, we do not have physical products eligible for return. The nature of our services involves the creation and customization of digital products, specifically websites.
1.2 Clients are encouraged to thoroughly review and provide feedback during the development process to ensure the website meets their specifications and requirements.
2. Refund Policy
2.1 Refund requests will be considered on a case-by-case basis and are subject to the progress of the website development project.
2.2 Refunds will be evaluated based on the following criteria:
- Failure to meet agreed-upon specifications and requirements.
- Unresolvable issues or errors that significantly impact the website’s functionality.
2.3 Refund requests must be submitted in writing, outlining the specific reasons for the request, accompanied by evidence supporting the claim.
2.4 Refunds will not be provided for circumstances beyond our control, such as changes in business strategy, rebranding, or other non-technical reasons.
3. Cancellation of Services
3.1 Clients have the right to cancel website development services at any time.
3.2 If a cancellation request is made after the commencement of the project, the client will be billed for the work completed up to that point.
3.3 Upon cancellation, the client will have ownership rights to the work completed up to the cancellation date.
4. Client Responsibilities
4.1 Clients are responsible for providing accurate and detailed information during the project initiation to ensure the website aligns with their business needs.
4.2 It is the client’s responsibility to actively engage, provide feedback, and approve relevant elements during the website development process.
5. Contact Information
5.1 For returns, refunds, or cancellation requests, clients can contact us.
6. Policy Updates
6.1 We reserve the right to update this Returns & Refund Policy at any time. Clients will be notified of any changes, and the updated policy will be posted on our website.
By engaging our website development services, clients acknowledge that they have read, understood, and agreed to the terms outlined in this Returns & Refund Policy. If there are any questions or concerns, please contact us.
